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CDS Digital Services

CDS is the Ideal Partner for Your Digital Needs

At CDS, we have a dedicated team of developers, consultants and engineers, whose core mission is to help agencies with digital transformation, including supporting knowledge sharing, collaboration, web hosting, and digital marketing

CDS Digital Consulting Services

CDS can assist your agency through digital transformation in all its forms

Not every agency employs a full-time Chief Technology Officer. With CDS Digital Consulting services, we can provide this very strategic level of consulting to help guide and inform your agency’s digital transformation efforts.

Our consultants, each with more than 15 years of experience in digital transformation, can help your agency with process automation, cloud services evaluation, applications strategy, digital governance, partner and vendor assessments and client-facing digital strategy consulting.

With deep expertise in search engine optimization (SEO), content strategy and marketing automation we can help you fill your business development pipeline with qualified leads to fuel your agency’s growth. And, because of our unique position working across Omnicom agencies, we can also help you identify digital development and marketing partners.

Our expertise includes, but is not limited to:

• Applications strategy
• Implementing agile development programs
• Vendor identification for digital projects
• RFP creation
• Implementation guidance for digital tools (e.g. portals, workflow, client collaboration, CRM/marketing automation, and analytics)
• DevOps strategy

For more information about CDS Digital Consulting Services, please contact:

Andy Roach, Chief Technology Officer, andy.roach@teamcds.com

WordPress Managed Service

CDS Managed WordPress

Hosting and Development

There is no denying the power of WordPress, but managing it can be time-consuming. CDS Digital can give your technology and marketing teams more time to focus on clients.

The CDS Managed WordPress Service takes care of the entire WordPress platform using industry best practices and state-of-the-art security features, so your teams can focus on agency and client marketing.

WordPress Platform Maintenance

• Monthly updates to core WordPress, plugins and theme files
• Technical QA for monthly updates

Security and Monitoring

• Production environment is isolated from QA and database environments
• All logins follow standard password requirements
• All sites are monitored 24/7 for uptime.

Site Migrations and Development

• On a project basis, CDS can assist you with site migrations from other content management systems
• CDS can also provide ongoing development and maintenance packages for your unique needs.

For more information about the WordPress Managed Service or WordPress Development, please contact:

Kevin Reynolds, Director of Digital Marketing Services, kevin.reynolds@teamcds.com

SharePoint Consulting and Hosting

SharePoint Development and Hosting Services

A SharePoint portal could be the solution to your collaboration, information sharing and version-control needs

If you want to take client service and agency collaboration to the next level, a SharePoint portal could be the service you need. SharePoint can improve knowledge sharing and team collaboration by storing all of your agency knowledge in one place, and CDS can provide the expertise to implement an effective SharePoint solution, including intranets, extranets, pitch or project sites.

Our team of expert consultants can deploy SharePoint solutions to support the unique work processes and knowledge-sharing needs of your creative and operations teams. Whether you need a new application built for your existing SharePoint environment, or an entirely new platform, we will work with you to develop a customized approach.

In addition, CDS maintains a SharePoint Managed Service, providing an option for agencies to get up and running with SharePoint quickly and securely.

For more information on CDS Sharepoint Services Pitch Sites or Managed Extranets, contact:

Laura Diorio, Director of Application Services, laura.diorio@teamcds.com

Pitch Sites

Every pitch requires sharing information with your team

With our custom Pitch Sites, you can ensure your agency’s client-specific collateral, RFP responses and presentations can all be viewed and edited easily and securely by account team members.

For more information on CDS Sharepoint Services Pitch Sites or Managed Extranets, contact:

Laura Diorio, Director of Application Services, laura.diorio@teamcds.com

Extranets

CDS Extranets help account teams and clients to stay on the same page

Most clients value efficiency, so if your teams are struggling with version control, or want to boost agency-client collaboration, it may be time to launch an extranet. An extranet helps streamline your account management: clients can find everything they need in one place, know they have the most up-to-date versions of documents, can access files on the go and log in to see real-time progress. Extranets can also be highly impressive to prospects – reassuring clients that they’re buying a service backed by an impressive technology platform. And, if you regularly send highly confidential work, an extranet can be more secure than email.

CDS provides intuitive, user-friendly extranets as a managed service, taking care of platform administration and maintenance, backups, and security. Also, our strong team of collaboration experts can provide guidance, development assistance, and training to ensure your extranet meets your agency’s unique needs.

For more information on CDS Sharepoint Services Pitch Sites or Managed Extranets, contact:

Laura Diorio, Director of Application Services, laura.diorio@teamcds.com

Empower ID Single Sign-On

Single Sign-On

It’s simple and secure

Single Sign-On, provided as a Managed Service by CDS, can streamline logins across your business.

With EmpowerID identity management, your staff and partners can enjoy Single Sign-On (SSO) access to their applications from multiple devices and locations, without compromising security. EmpowerID is hosted in the CDS Data Center, making it superior to external solutions from a security perspective and also offering you a one-stop shop for support.
With applications enabled by SSO, your users will need only one username and password for each application, eliminating the need for them to remember and manage multiple passwords. User access is also maintained in one place. When a user is disabled, their access is removed from all applications integrated within EmpowerID.

EmpowerID also has a visual workflow process that allows:

• Assigning access to applications based on a user’s department and role instead of having to grant individual access to each application
• Automating the process of provisioning and de-provisioning users
• Delegating identity administration.

For more information about the CDS EmpowerID Single Sign-On Service, please contact:

Laura Diorio, Director of Application Services, laura.diorio@teamcds.com

JIRA Managed Service

JIRA Managed Service

Digital Issue Tracking

To help your teams to track and prioritize issues and enhancements with digital projects, CDS offers JIRA as a Managed Service.

Successful digital development means managing the software development lifecycle efficiently. JIRA is the industry standard for digital issue and project tracking and the ideal system to allow you and your development teams to manage issues and prioritize their resolution.

With JIRA, your entire development team and all stakeholders can stay up to speed on the development pipeline at all times. It lets you create workflows, assign issues to development resources, estimate levels of effort, capture defects, log time spent and integrate with version control systems such as Git and Bitbucket. Dashboards and reports also show your project stakeholders the health of a project at any given time.

Because it is hosted in our secure Data Center, your agency’s intellectual property is protected at all times. And as well as hosting, we manage updates and optional plugins, keeping your service running smoothly. Add-ons can also make JIRA an even more effective platform.

JIRA add-ons include:

• JIRA Agile – create, prioritize and manage the development backlog and organize development into sprints
• Confluence – integrated Wiki for requirements, specifications and governance documentation
• Bitbucket – Git collaboration enables commits to the repository directly from within JIRA
• Capture – screenshots and comment tracking for quality assurance and end user support
• Portfolio – plan and allocate resources
• Tempo – timesheets and reporting across projects and teams
• Team calendars – manage team availability and allocate resources.

For more information about the CDS JIRA Managed Service, please contact:

Kevin Reynolds, Director of Digital Marketing Services, kevin.reynolds@teamcds.com